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Terms of Service

Medical

  • Students with a specific medical condition or allergy should notify us on enrolment and let your tutor know.

Safety and Security

  • Some classes have school age students attending.
  • Parents are asked to escort children to and from the studio.
  • Please do not drop off your children earlier than 5 minutes before start of class and pick no later than 5 minutes after class finishing times.   Tutors may be arriving from or departing to other venues and there may be no supervision.
  • Cancellations, Withdrawals and Refunds

Course Cancellations

  • If a course is cancelled due to insufficient student numbers, students will be notified and offered the choice of enrolment in a similar course or a full refund.

Course Withdrawals

  • Fees are non refundable unless negotiated for an extended illness or compassionate grounds
  • If you choose to withdraw from a the class your fees will be held in credit against a future class.

Make Up or Catch Up Classes

  • There are no refunds if you miss a class.
  • Students who miss a class are not "entitled" to a catch up class. However, we do encourage students to let us know and if space is available in a suitable class then we do offer students another class to attend that same week.
  • This may not always be possible but we do try our best as a good will gesture.

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