Terms of Service

Medical

Safety and Security

Refund Policy

If a Studio Session or Course is cancelled due to insufficient student numbers, students will be notified and offered the choice of enrolment in a similar course or a 100% refund.

Fees are non-refundable unless negotiated for an extended illness or compassionate grounds.
Compassionate grounds may include (but are not limited to) bereavement, a disaster in a student’s home town or country requiring a student to return, or a traumatic experience which affects the students ability to study.

Requests for refund under compassionate grounds should be made as soon as possible. Refunds will not be considered once a term has finished.

A student may also request to defer enrolment to a later term. Approval will be at the discretion of the Principal.

A request to defer enrolment later than 1 week before the start of the first studio session in the term is unlikely to be granted.

Studio Session class sizes are small so late withdrawals from an enrolled class may leave a vacant place that would otherwise have been filled by another student, or may not leave enough time to reschedule tutors and students where the sessions falls below minimum student enrolments thresholds.

An administration fee will be applied to refunds and deferrals. This fee is $50 unless otherwise indicated.

Make Up or Catch Up Classes

There are no refunds if you miss a Studio Session.

Students who miss a Studio Session are not "entitled" to a catch up.
However, if space is available in a suitable class then the School may offer students another class to attend that same week.

Students requesting a catch up should email service@sydneyartschool.com.au stating; the normal studio session missed nominating date, time, studio location & tutor.

The School will advise if an alternate appropriate studio session with space is available. This may not always be possible but we do try as a good will gesture.

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