Terms of Service
- Students with a specific medical condition or allergy should notify us on enrolment and let your tutor know.
Safety and Security
- Some classes have school age students attending.
- Parents are asked to escort children to and from the studio.
- Please do not drop off your children earlier than 5 minutes before start of class and pick no later than 5 minutes after class finishing times. Tutors may be arriving from or departing to other venues and there may be no supervision.
If a Studio Session or Course is cancelled due to insufficient student numbers, students will be notified and offered the choice of enrolment in a similar course or a 100% refund.
Fees are non-refundable unless negotiated for an extended illness or compassionate grounds, at the discretion of the Principal.
Compassionate grounds may include (but are not limited to) bereavement, a disaster in a student’s home town or country requiring a student to return, or a traumatic experience which affects the students ability to study.
Requests for refund under compassionate grounds should be emailed as soon as possible prior to term starting.
Approval will be at the discretion of the Principal.
A request to defer enrolment later than 1 week before the start of the first studio session in the term is unlikely to be granted.
Studio Session class sizes are small so late withdrawals from an enrolled class may leave a vacant place that would otherwise have been filled by another student, or may not leave enough time to reschedule tutors and students where the sessions falls below minimum student enrolments thresholds.
An administration fee will be applied to refunds and deferrals. This fee is $50 unless otherwise indicated.
Make Up or Catch Up Classes
There are no refunds if you miss a Studio Session.
Students who miss a Studio Session are not "entitled" to a catch up.
However, if space is available in a suitable class then the School may offer students another class to attend that same week.
Students requesting a catch up should email firstname.lastname@example.org stating; the normal studio session missed nominating date, time, studio location & tutor.
The School will advise if an alternate appropriate studio session with space is available. This may not always be possible but we do try as a good will gesture.